Privacy Policy

1. Introduction

Exflops Technology Pte. Ltd. ("Exflops", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website or use our GPU cloud services, and describes the choices available to you.

2. Information We Collect

• Information you provide directly, such as your name, email address, company, telephone number, and project details submitted through our contact or sales form.
• Account and billing information required to provide the services, if you become a customer.
• Technical information collected automatically, such as IP address, browser type, device information, referring pages, and pages visited.
• Cookies and similar technologies that help the website function and remember your preferences.

3. How We Use Information

• Respond to inquiries and prepare quotations.
• Deliver, operate, monitor, and support our services.
• Process orders, invoicing, and payments.
• Improve the website, products, and overall user experience.
• Send service-related notices and, where permitted, marketing communications.
• Comply with legal, regulatory, and security obligations.

4. Cookies

We use cookies and similar technologies to keep the website working properly, remember your language preference, and understand how the site is used. You can control or delete cookies through your browser settings; disabling cookies may affect some features.

5. How We Share Information

We do not sell your personal information. We may share it with:

• Service providers and business partners who support our operations and are bound by confidentiality obligations.
• Professional advisers such as auditors, lawyers, and insurers.
• Authorities or other parties where required by law, or to protect our rights and our users.
• A successor entity in connection with a merger, acquisition, or transfer of assets.

6. Data Security

We apply appropriate technical and organizational measures, including encryption in transit and at rest, network isolation, and access controls, to protect personal information against unauthorized access, disclosure, or loss.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, to comply with legal obligations, and to resolve disputes. When it is no longer needed, we delete or anonymize it.

8. International Transfers

Our data centers are located in the Asia-Pacific region. Your personal information may be processed in countries other than the one in which you reside. Where required, we take steps to ensure that appropriate safeguards are in place.

9. Your Rights

Subject to applicable law, you may have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your personal information.
• Object to or request restriction of certain processing.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with a data protection authority.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated "last updated" date. We encourage you to review it periodically.

11. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us at info@exflops.com, or write to Exflops Technology Pte. Ltd., 91 Bencoolen Street #12-03, Sunshine Plaza, Singapore 189652.